Welcome to Highgate Care: Where Kindness is Key
At Highgate Care, we strongly believe in the importance of upholding the values of kindness, equality, diversity, and inclusivity across all our care homes. Our core philosophy revolves around the understanding that “Kindness is Key.” We create a warm and welcoming environment, ensuring that everyone feels at home. Most of our rooms are wheelchair-accessible, and we provide additional amenities such as hospital beds, air mattresses, pressure cushions, and various aids for a more comfortable stay for all residents.
Committed to Delivering Good Care
Kindness is not just a slogan; it’s our way of life. Highgate Care places paramount importance on staff selection and training, believing that kindness is the cornerstone of good, person-centred care. Our staff undergo comprehensive training to provide high-level care and support, always maintaining an ethos of equality, diversity, and respect for inclusivity. We prioritise further development, supporting our care teams with additional training and professional qualifications and ensuring every individual’s rights and diversity are respected.
Nutrition and Well-being
Kindness extends to the dining table. We strongly advocate for healthy, nutritious, and balanced diets for all our residents; for this reason we have invested in the ‘Focus on Undernutrition‘ initiative. Mealtimes are a crucial part of our residents’ day, and we take pride in offering delicious homemade and tempting meals prepared and served with kindness and deep respect for individual preferences, cultural differences, religious requirements, and diverse health needs.
A Vibrant and Active Lifestyle
Kindness extends to creating vibrant, active lifestyles for our residents, promoting an environment where everyone feels included and respected. At Highgate Care, there is never a dull moment. Our Activity Coordinators organise a wide array of activities, including exciting trips, indoor activities, and diverse entertainment options, always embracing equality and diversity. Whether residents prefer quiet moments, television, or music, we offer opportunities for engagement and relaxation while embracing diverse interests and cultures.
Focus on Social Engagement and Well-being
Our approach revolves around organising a varied calendar of activities and social events regularly, ensuring that each resident’s human rights are respected and that an inclusive environment is fostered.
We offer hairdressing in all our homes, in addition to regular visits from qualified professionals such as podiatrists.
Equality, Diversity and Inclusivity
At Highgate Care, we are steadfast in our commitment to fostering an inclusive, positive, and collaborative environment for all residents, our teams, and visitors across our community of homes.
Recognising the diverse needs of individuals, we proactively embrace a person-centred approach that prioritises the safety and security of our residents. Upholding human rights as a cornerstone, we champion equality, diversity, and transparency in every facet of our operations.
Our dedication to respect, combined with a sustainable ethos, ensures that each person feels valued and supported, contributing to a harmonious and thriving community.
At Highgate Care, our mission is to provide a nurturing and supportive environment in line with our vision and values.
For more information or to schedule a visit to one of our homes, please get in touch.
Read about our Visions and Values
Gender Pay Gap Reports
Highgate Care Services – Gender Pay Gap Report 2022 (PDF)
Modern Slavery Statement
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